> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revize.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit Window

> Set how long customers can edit an order after checkout. Choose a fixed or custom duration, keep editing open until fulfillment, or schedule cutoffs that match your pick times.

## Set it in the app

<Steps>
  <Step title="Open Order Editing">
    In the Revize app, click <strong>Order Editing</strong> in the sidebar.
  </Step>

  <Step title="Choose a window">
    In <strong>Order edit window</strong>, pick an option and click <strong>Save</strong>.
  </Step>
</Steps>

<img src="https://mintcdn.com/revize/_Q-lg5jPpdIW5Dem/images/quickstart/order-editing-1.png?fit=max&auto=format&n=_Q-lg5jPpdIW5Dem&q=85&s=d9769213242503aa87adab347b77698a" alt="Order edit window options in Revize" style={{ borderRadius: "12px", width: "100%", boxShadow: "0 4px 14px rgba(0,0,0,0.08)" }} width="2940" height="1518" data-path="images/quickstart/order-editing-1.png" />

## Options at a glance

<CardGroup cols={2}>
  <Card title="Fixed time windows" icon="hourglass-half" color="#8b5cf6">
    A short grace period that starts at checkout. Common picks: 15, 30, or 60 minutes.

    <br />

    <em>Great for fast-moving teams that want quick corrections.</em>
  </Card>

  <Card title="Custom duration" icon="stopwatch" color="#10b981">
    Set any length you want, such as 2 hours, 24 hours, or 48 hours.

    <br />

    <em>Ideal when packing starts later in the day.</em>
  </Card>

  <Card title="Until fulfillment" icon="truck" color="#0ea5e9">
    Editing stays open until the order is marked <strong>Fulfilled</strong> in Shopify.

    <br />

    <em>Good if your WMS/ops controls when orders lock.</em>
  </Card>

  <Card title="Scheduled cutoff" icon="calendar-days" color="#f59e0b">
    End editing at specific daily/weekly times that match your pick runs.

    <br />

    <em>Best for batch pick and stable pick lists.</em>
  </Card>
</CardGroup>

## Details and examples

<AccordionGroup>
  <Accordion title="Fixed time windows" icon="hourglass-half">
    **How it works**

    A countdown starts when the order is created. When it hits zero, editing closes automatically.

    **Pick it when**

    * You ship same-day or next-day
    * You want a quick buffer to catch typos and size mistakes

    **Common choices**

    * 15–30 minutes for very fast operations
    * 60–120 minutes for light batching
  </Accordion>

  <Accordion title="Custom duration" icon="stopwatch">
    **How it works**

    You choose any window length (e.g., 2h, 24h, 48h). Editing closes once the timer ends.

    **Pick it when**

    * Your team starts pick/pack in defined waves later in the day
    * You want extra time for customers on preorders or made-to-order items

    **Tips**

    * Start conservative (e.g., 2–4 hours) and extend if support volume stays low
  </Accordion>

  <Accordion title="Until fulfillment" icon="truck">
    **How it works**

    Editing remains open until the order status is set to **Fulfilled** in Shopify. Revize does not place the order on hold with this option.

    **Pick it when**

    * You want orders to flow normally through your systems
    * Your fulfillment process is fast and you can handle changes during picking
    * You prefer not to hold orders in a queue
  </Accordion>

  <Accordion title="Scheduled cutoff (daily or weekly)" icon="calendar-days">
    **How it works**

    Set specific cutoff times — one or more per day, or a few days a week. Every order is editable until the *next* cutoff, then locks for fulfillment. Think bus timetable: every order boards the next bus, and editing closes when the bus leaves.

    ```mermaid theme={null}
    flowchart LR
      A[Order placed<br/>Thu 6:15 PM] --> B[Editable]
      B --> C[Cutoff<br/>Tue 11:00 AM]
      C --> D[Locked, fulfilling]
      
      style A fill:#e0e7ff,stroke:#6366f1
      style B fill:#dcfce7,stroke:#10b981
      style C fill:#fef3c7,stroke:#f59e0b
      style D fill:#fee2e2,stroke:#ef4444
    ```

    **Example: Tue & Thu cutoffs at 11 AM and 6 PM**

    | Order placed     | Editable until    |
    | ---------------- | ----------------- |
    | Thursday 6:15 PM | Tuesday 11:00 AM  |
    | Tuesday 11:10 AM | Tuesday 6:00 PM   |
    | Tuesday 6:05 PM  | Thursday 11:00 AM |

    **Why teams use it:** customers can fix mistakes while you're not packing, and every pick run starts with a stable list.

    <Note>
      Want a small **buffer** (e.g., lock 10–15 minutes before the cutoff so pick teams can stage carts)? [Contact us](/support/contact) and we'll add it to your schedule.
    </Note>
  </Accordion>
</AccordionGroup>

## Close editing when picking starts

Have your WMS or Shopify Flow add a tag (e.g. `picked` or `wms:processing`) when an order enters picking. Add the same tag under **Order edit restrictions → Order tags** in Revize, and the edit window closes the moment that tag lands — even if the timer hasn't run out.

Pairs with any of the four windows above as a backstop when fulfillment actually starts. See [Order edit restrictions](/setup/order-edit-restrictions) for the full setup.

## Which option should I choose?

* **Ship quickly**: 15–60 minutes or a short custom window
* **Batch pick at set times**: scheduled cutoffs that mirror your pick runs
* **Let your WMS decide**: until fulfillment, with an optional early lock via tag (we can configure this for you)

## Related setup

* [Payments and refunds](/setup/payments-and-refunds) — choose how extra charges and partial refunds are handled
* [Fulfillment sync](/setup/fulfillment-sync) — control when orders release to your 3PL/ERP
* [Customer edit options](/features/customer-portal) — decide what shoppers can change