> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revize.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Fulfillment Sync

> Control exactly when orders leave Revize and reach your 3PL or ERP. Align release timing with your edit window and fulfillment workflow.

<Note>
  Fulfillment sync works with your [Edit window](/setup/edit-window) and [Order processing](/setup/order-processing) settings. First set your edit window and choose hold or skip hold, then decide when orders are released to fulfillment.
</Note>

## What this controls

When Revize releases orders to your fulfillment system so your 3PL or ERP knows they're ready for picking and packing.

## Set it in the app

<Steps>
  <Step title="Open Order Editing">
    In the Revize app, click **Order Editing** in the sidebar.
  </Step>

  <Step title="Review your current settings">
    Confirm your edit window and whether you hold orders or skip hold.
  </Step>

  <Step title="Choose release timing">
    Select when orders should be released: when editing ends, at scheduled times, or using tags.
  </Step>
</Steps>

## Release options

<CardGroup cols={2}>
  <Card title="Release when editing ends" icon="clock" color="#22c55e">
    Orders are released immediately when the edit window closes. Simple and works with any 3PL.
  </Card>

  <Card title="Scheduled release times" icon="calendar-days" color="#f59e0b">
    Release orders at specific daily or weekly times that match your pick schedule. Perfect for batch fulfillment.
  </Card>

  <Card title="Tag-based release" icon="tag" color="#0ea5e9">
    Revize adds a tag when editing finishes. Configure your 3PL to only pick orders with this tag.
  </Card>

  <Card title="Early stop via tags" icon="truck" color="#8b5cf6">
    Your WMS can add a tag when picking starts, and Revize will immediately close editing.
  </Card>
</CardGroup>

## How it works with order processing

<AccordionGroup>
  <Accordion title="Hold orders + Release when editing ends" icon="pause">
    **Most common setup**

    Orders stay on hold while customers edit. When the edit window closes, Revize lifts the hold and your 3PL can pick the order.

    **Good for:** Most stores, especially those with fast fulfillment
  </Accordion>

  <Accordion title="Hold orders + Scheduled release" icon="calendar">
    Orders stay on hold until your next scheduled release time (e.g., daily at 2 PM). Even if editing ends early, orders wait for the scheduled release.

    **Good for:** Batch fulfillment, warehouses that pick at specific times
  </Accordion>

  <Accordion title="Skip hold + Tag-based release" icon="tag">
    Orders are processed normally without any holds but Revize adds a release tag when editing ends. Configure your 3PL to only pick tagged orders.

    **Good for:** Advanced 3PLs that can filter by tags, fast-moving operations
  </Accordion>
</AccordionGroup>

## Tag configuration

<Note>
  **Default tag:** Revize uses `revize:order_released` but we can customize this for your 3PL's requirements. [Contact us](/support/contact) to change it.
</Note>

**Tags Revize adds:**

* `revize:order_released` - Added when editing window closes (if enabled)

**Tags Revize watches for:**

* Your stop tag (any tag you choose) — Have your WMS or Shopify Flow add a tag when picking starts (e.g. `picked`, `wms:processing`). Add the same tag under **Order edit restrictions → Order tags** in Revize, and the edit window will close immediately.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Orders not releasing to 3PL" icon="circle-exclamation">
    **Check:**

    * Edit window has closed
    * Scheduled time has passed (if using scheduled release)
    * Release tag is being added (if using tag-based)
    * Your 3PL integration is filtering correctly
  </Accordion>

  <Accordion title="3PL picking orders too early" icon="triangle-exclamation">
    **Solution:** Use "Hold orders" or configure your 3PL to only pick orders with the release tag.
  </Accordion>

  <Accordion title="Want different tag names" icon="tag">
    **Solution:** [Contact us](/support/contact) — we can customize tag names for your workflow.
  </Accordion>
</AccordionGroup>

## Related setup

* [Edit window](/setup/edit-window) — control how long customers can edit orders
* [Order processing](/setup/order-processing) — choose whether to hold orders during editing