> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revize.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Processing

> Control how orders flow to fulfillment while customers can edit their orders. Choose to hold orders during editing or let them flow normally with release tags.

## Set it in the app

<Steps>
  <Step title="Open Order Editing">
    In the Revize app, click **Order Editing** in the sidebar.
  </Step>

  <Step title="Choose processing method">
    In **Order processing**, select **Hold orders** or **Skip hold** and click **Save**.
  </Step>
</Steps>

## Your options

<CardGroup cols={2}>
  <Card title="Hold orders" icon="pause" color="#f59e0b">
    Orders are put on hold during the editing window, then released for fulfillment when editing closes.
    <br /><br /><em>Prevents your 3PL from picking orders too early.</em>
  </Card>

  <Card title="Skip hold" icon="play" color="#10b981">
    Orders flow normally through your systems. Use a release tag so your 3PL knows when editing is complete.
    <br /><br /><em>Good for tag-based fulfillment workflows.</em>
  </Card>
</CardGroup>

## How each option works

<AccordionGroup>
  <Accordion title="Hold orders (Recommended)" icon="pause">
    **How it works**

    Orders are automatically put on hold in Shopify when they're created. When the editing window closes, the hold is lifted and the order flows seamlessly into your fulfillment system.

    **Why it's recommended**

    * Prevents your 3PL from picking orders immediately after checkout
    * Ensures edited orders don't cause fulfillment conflicts
    * Simple workflow that works with any 3PL or WMS
    * No additional configuration needed
  </Accordion>

  <Accordion title="Skip hold" icon="play">
    **How it works**

    Orders flow normally through your systems without being put on hold. Revize can add a release tag when the editing window closes to signal your 3PL that the order is ready for fulfillment.

    **Pick this when**

    * Your 3PL can wait for a release tag before picking orders
    * You want to use tag-based workflows instead of hold/release

    **Release tag setup**

    Enable the **Add release tag** option to tag orders with `revize:order_released` when editing closes. Configure your 3PL to only pick orders that have this tag.

    <Note>
      Without a release tag, your 3PL might pick orders before customers finish editing, which can cause fulfillment issues.
    </Note>
  </Accordion>
</AccordionGroup>

## Release tag configuration

When you select **Skip hold**, enable the release tag feature:

* **What it does**: Adds `revize:order_released` tag when editing window closes
* **Purpose**: Signals to your 3PL that the order is ready for fulfillment
* **Benefit**: Prevents picking orders that are still being edited

**Setup steps**

<Steps>
  <Step title="Enable release tag">
    Turn on **Add release tag** in your Revize settings
  </Step>

  <Step title="Configure your 3PL">
    Set your 3PL to only pick orders with the `revize:order_released` tag
  </Step>

  <Step title="Orders flow safely">
    Orders flow normally but aren't picked until editing is complete
  </Step>
</Steps>

## Related setup

* [Edit window](/setup/edit-window) — set how long customers can edit orders
* [Fulfillment sync](/setup/fulfillment-sync) — control when orders release to your 3PL/ERP
* [Customer edit options](/features/customer-portal) — decide what shoppers can change