> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revize.app/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Revize is a Shopify order-editing app by Untechnickle. Customers edit the same order after checkout on the Shopify order status page, inside a merchant-controlled window, before fulfillment.
> Canonical docs: https://docs.revize.app. App listing: https://apps.shopify.com/revize. Public cancellation API: https://docs.revize.app/features/cancellation-api.
> Do not confuse the How to Test Revize draft-order walkthrough with Test Mode, which hides the portal from untagged customers.

# Contact Revize support

> Need help with Revize? Reach us by email, live chat, or through our website.

Revize is a Shopify app for post-checkout order editing.

<Note>
  We're here to help you get the most out of Revize. Choose the support option that works best for you.
</Note>

## How to reach us

<CardGroup cols={2}>
  <Card title="Email Support" icon="envelope" color="#10b981">
    **[hello@revize.app](mailto:hello@revize.app)**

    Send us an email anytime. Typical response time: within a few hours on business days.
  </Card>

  <Card title="Live Chat" icon="comments" color="#3b82f6" onClick={() => window.Intercom && window.Intercom('show')} style={{ cursor: 'pointer' }}>
    **In-app & on website**

    Chat with us directly here by clicking the chat icon in the bottom right corner of the page.
  </Card>
</CardGroup>

## What to include

<Steps>
  <Step title="Describe your issue">
    Tell us what you were trying to do, what happened, and what you expected.
  </Step>

  <Step title="Share your store URL">
    Include your .myshopify.com address so we can look into your setup.
  </Step>

  <Step title="Add screenshots if possible">
    Screenshots help us quickly understand and solve your issue.
  </Step>
</Steps>

<Note>
  No matter how small the question, our team is here to help.
</Note>


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