We ship updates regularly to make order editing better for your customers and easier for your team.
December 24, 2025
Email Upsells via Klaviyo
Turn post-purchase emails into revenue. Customers click “Add to Order” in your Klaviyo emails and land on the order status page with the product already added.How it works
- One-click upsells — Customer clicks product in email, lands on order page with item pre-added
- Seamless checkout — They just confirm and pay. No re-entering details.
- Works with Klaviyo flows — Integrate with your existing post-purchase email sequences
Not on Klaviyo? This works with any email platform that supports custom links—Omnisend, Mailchimp, or even custom-built emails. The magic is in the URL structure, not the email provider.
December 20, 2025
Run on Past Orders
Enable order editing for orders placed before you installed Revize. Perfect for stores with existing order backlogs.Previously, Revize only worked on new orders created after installation. Now you can extend order editing to your historical orders too.What’s new
- Date range filters — Select specific time periods to enable
- Status filters — Filter by financial status, fulfillment status, or tags
- Selective enablement — Choose exactly which past orders get editing capabilities
This is an advanced feature. Contact us to enable past order support for your store.
December 16, 2025
Digital Product Edit Controls
Control whether customers can edit digital products in their orders—all, none, or just the ones you choose.Selling digital products? Now you decide exactly which ones customers can edit after purchase.
Three options
- Disable for all — Customers can’t remove or change quantity on any digital product. Best for courses, gift cards, licenses, or one-time downloads.
- Allow for all — All digital products become editable—just like physical items.
- Allow for specific tags only — Keep editing disabled by default, but enable it for products with specific tags.
How to set it up
- Go to Settings tab
- Find Digital products section
- Choose your preference
- If using tags, add the product tags you want to allow editing for
December 12, 2025
Custom Sender Email
Send order update emails from your own email address instead of ours.Order update emails should look like they’re coming from your store—because now they are.
What’s new
- Your Sender Name — Choose the name that appears in the ‘From’ field. Customers see your brand, not Revize.
- Your Email Address — Verify any email address you own, and all order updates will be sent from it.
- One-Time Setup — Verify once, and you’re done. No ongoing configuration needed.
Emails this applies to
- Shipping address update confirmations
- Preferred delivery date confirmations
- Support request acknowledgements
- More coming soon
How to set it up
- Go to Settings tab
- Enter your sender name and email address
- Click Verify email and confirm via the link we send you
Want full domain authentication? Removes the “via” label in Gmail and improves deliverability. Contact us and we’ll set it up.
December 9, 2025
Preferred Delivery Date Upgrades
Set date ranges, add time slots, and give customers delivery options that match your fulfillment.Delivery scheduling that actually fits how you operate. Set boundaries, offer time slots, and stop fulfillment headaches before they start.
What’s new
- Min/Max Date Range — Control the earliest and latest selectable dates. No more “deliver tomorrow” surprises.
- Time Slots — Let customers pick a specific delivery window—like 9:00–10:00 AM or 2:00–4:00 PM.
- Weekend Controls — Include or exclude weekends with a single toggle.
- Custom Date Format — Display dates your way—
DD/MM/YYYY,MM-DD-YYYY, or whatever fits your brand. - Shopify Flow Trigger — Automate workflows when customers select a delivery date.
December 4, 2025
Third-Party Checkout Support
Orders from TikTok Shop, Facebook, Instagram, and other sales channels are now editable.Sell on TikTok, Instagram, or Facebook? Your customers can finally edit those orders too.
What customers can now do
- Update shipping address
- Change email or phone
- Add preferred delivery date
- Cancel eligible orders
- Contact support directly from the edit portal
Supported channels
- TikTok Shop
- Facebook & Instagram Shopping
- GoKwik, Shopflo, Razorpay Magic, Shiprocket
- Pinterest, Snapchat & other Shopify sales channels
Live now. No setup required.
November 2, 2025
Public Order Cancellation API
Add a cancel button anywhere—emails, support pages, chatbots, or custom forms.Build cancellation into your customer journey—exactly where it makes sense for your store.
What’s new
- One Simple Endpoint — A secure public API that cancels eligible orders. No app embed needed.
- Build It Your Way — Power cancel buttons in post-purchase emails, Gorgias, Zendesk, or chatbots.
- Your Rules Apply — The API respects your cancellation time windows and eligibility rules automatically.
Where merchants are using it
- Self-service forms on support/FAQ pages
- Chatbot integrations for instant cancellations
October 26, 2025
AI-Powered Product Recommendations
Drive more sales with intelligent product suggestions—powered by Shopify AI or your curated picks.Show customers what they actually want. Product recommendations are now powered by Shopify AI and your strategic picks.
What’s new
- Related Products (Shopify AI) — Auto-generated suggestions based on purchase patterns and product similarity. Learn how it works.
- Complementary Products — Hand-pick exactly what to show using Shopify’s Search & Discovery app.
Coming soon: Full upsell engine with advanced targeting and analytics.
October 11, 2025
Apply Discounts
Let customers add discount codes after checkout to reduce order cancellations.Forgot to add a discount code? It happens. Now customers can fix it without canceling or contacting support.
What you can do now
- Post-Purchase Discounts — Customers can apply discount codes to their existing orders in the order editing portal.
- Fewer Cancellations — Shoppers keep their original order, no need to reorder.
- Less Support Load — Customers handle it themselves in seconds.
Live now. You’re all set.
September 30, 2025
Grid View for Product Upsells
Display products in a visual grid layout that makes browsing feel natural and boosts conversions.
What’s new
- Grid View — Display products in eye-catching cards with a modern layout.
- Spotlight Upsells — Display Add Products in its own card instead of an accordion.
How to enable
- Go to Order Editing tab
- Under Customer edit options → Add products, select Grid
- Toggle “Highlight the Add products section” for maximum visibility
August 30, 2025
All-New Revamped Helpdesk
A redesigned, user-friendly app documentation hub with better navigation and comprehensive guides.We’ve completely rebuilt our documentation from the ground up to make finding answers faster and easier than ever.What’s enhanced
- Intuitive navigation — Find what you need instantly with improved search and organization
- Cleaner design — Enjoy a smoother reading experience with better formatting
- Expanded knowledge base — Access in-depth guides and proven best practices
August 15, 2025
Order Editing Restrictions
Block editing on specific orders or products through tags.We’ve introduced Order Editing Restrictions to give you complete control over which orders and products can be edited.
How it works
- Define tags in the app dashboard under settings (e.g.,
no-editorpromo-item) - Apply those tags to orders or products in Shopify
- The app will automatically block edits on tagged items
Examples
- Tag high-risk orders with
no-editto protect flagged transactions - Tag free gifts with
promo-itemto prevent changes to promotional items
Order Edit Restrictions Guide
Learn more about setting up restrictions
August 1, 2025
Subscription Order Editing
You can now edit subscription orders with the same flexibility as regular one-time purchases.We’ve extended our order editing capabilities to work seamlessly with subscription orders, regardless of which subscription app you use.
What’s enhanced
- Full subscription editing — Replace products, add new products, update shipping addresses
- Works with your subscription app — Compatible with ReCharge, Bold, Appstle, and other major platforms
July 21, 2025
Discounts Improved
We’ve improved discount handling with faster calculations and clearer discount insights.
What’s enhanced
- Enhanced visibility — Clearer overview of active discounts and their impact on orders
- Smart discount updates — Adding or removing products automatically applies or removes relevant discounts
- Faster calculations — Optimized code processes discount calculations instantly
July 12, 2025
Minimum Order Quantity Rule
Set the minimum total number of items that must remain in an order during editing.This enforces a minimum total item count across the entire order—perfect for frozen goods stores, wholesale businesses, or any store with minimum order requirements.
Need a custom minimum? Contact us to configure this for your store.
July 8, 2025
Carrier Shipping Rates Supported
Carrier shipping rates from third-party shipping rate apps now work seamlessly during order edits.
What’s enhanced
- All shipping apps supported — Works with third-party shipping rate apps, not just Shopify’s built-in rates
- Address-based rate updates — Shipping costs automatically recalculate when customer address changes
- Product-based rate updates — Adding or removing products instantly updates shipping pricing
June 9, 2025
Automatic Tax Recalculation
Taxes now update automatically when you make changes to orders, and stay compliant across all regions.We’ve made tax handling smarter and completely hands-off. When customers make changes to an order, taxes are recalculated instantly.What’s new
- Address changes — Tax rates update immediately when shipping addresses change
- Product changes — Add or remove items and see accurate tax totals right away
- Instant updates — No manual recalculation needed
Example
Customer orders with a California address (8.5% tax), then changes to Oregon (0% tax)—the order total updates instantly.Have feedback or feature requests?
We’d love to hear from you. Reach out to our team or email us at [email protected]