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Use order tags, product tags, and customer tags to block edits. Leave a field blank to allow edits on everything. To hide only some features instead of blocking the whole order, use feature visibility rules.

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Set it in the app

1

Open Settings

In the Revize app, click Settings in the sidebar, then open the Order editing tab. The first section is Editing restrictions.
2

Add blocking tags

Type a tag under Order tags, Product tags, or Customer tags and press Enter. Add as many tags as you need, then click Save.
3

Tag in Shopify

Add these same tags to your orders, products, or customers in Shopify. Revize reads them automatically and blocks edits.
Order and product tag restriction fields in Revize

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How it works

What it doesAdd a tag to an order in Shopify. If that tag is in your block list, customers cannot edit anything on that order.How to set it up
  1. Add no-edit under Order tags in Revize
  2. Tag an order with no-edit in Shopify
  3. That entire order becomes uneditable
Common examples
  • Block high-risk orders from being edited
  • Keep wholesale orders locked
  • Prevent edits on final-sale orders
  • Block rush orders that are already being packed
What it doesAdd a tag to a product in Shopify. If that tag is in your block list, customers cannot edit that specific item in their order. Other items remain editable.What gets blocked for that product
  • Changing quantity
  • Switching size, color, or variant
  • Removing it from the order
How to set it up
  1. Add final-sale under Product tags in Revize
  2. Tag a product with final-sale in Shopify
  3. That product becomes uneditable in all orders
Common examples
  • Block final-sale items from being changed
  • Protect custom or personalized products
  • Lock bundle components from being modified
What it doesAdd a tag to a customer in Shopify. If that tag is in your block list, that customer cannot edit any of their orders. The order editing options don’t appear for them.How to set it up
  1. Add no-edit under Customer tags in Revize
  2. Tag a customer with no-edit in Shopify
  3. Orders placed by that customer become uneditable
Common examples
  • Block customers your fraud app tags as fraud or blocked
  • Keep b2b or wholesale accounts on a fixed order process
Revize doesn’t place its fulfillment hold on orders that are blocked by an order tag or a customer tag. If you add a blocking order tag after checkout, Revize releases its hold on that order.

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Where to find tags in Shopify

For orders:
  1. Go to Orders in your Shopify admin
  2. Click on any order
  3. Find the Tags field on the order page
  4. Add tags like no-edit or high-risk
For products:
  1. Go to Products in your Shopify admin
  2. Click on any product
  3. In the Product organization section, find Tags
  4. Add tags like final-sale or custom
For customers:
  1. Go to Customers in your Shopify admin
  2. Click on any customer
  3. Find the Tags field on the customer page
  4. Add tags like no-edit or fraud

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Feature visibility rules

Feature visibility rules let you show or hide individual editing features based on order tags and customer tags. The rest of the order stays editable. For example, hide Cancel order on wholesale orders but still let those customers change their shipping address.
Feature visibility rules depend on your plan. If your plan doesn’t include them, the section is locked and shows an Upgrade plan button.

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Create a rule

1

Open feature visibility rules

In the Revize app, go to Settings → Advanced → Feature visibility rules.
2

Add a rule to a feature

Find the feature you want to control and click Add rule. Click the arrow next to the new rule to open it.
3

Name the rule and pick an action

Enter a Rule name, then set Action to Show feature or Hide feature.
4

Set the primary condition

Under Primary condition, choose:
  • Target: Order or Customer tags
  • Match: Contains or Not Contains
  • Logic: All (AND) or Any (OR) of the tags
Then add one or more Tags. The Rule summary box shows what the rule will do.
5

Add more conditions (optional)

Click Add condition to check more order or customer tags. Use Combine with primary to decide whether the primary condition and the extra conditions must both match (All (AND)) or either one is enough (Any (OR)). With two or more conditions, Combine multiple conditions sets how they combine with each other.
6

Turn the rule on and save

New rules start switched off. Turn on the toggle next to the rule name, then click Save. Every active rule needs at least one tag in each condition, or the rule can’t be saved.
Feature visibility rules in Revize settings, with a rule that hides shipping address editing for customers tagged fraud Use the menu next to a rule to Duplicate or Delete it.

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Features you can control

  • Shipping address
  • Contact information
  • Add products
  • Replace products
  • Edit product details
  • Cancel order
  • Apply discounts
  • Tax invoice
  • Support ticket
  • Shipping method
  • Delivery date
  • Custom note

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How rules combine

  • No active rules: the feature shows as usual.
  • Hide wins: if any active Hide feature rule matches, the feature is hidden, even when a Show feature rule also matches.
  • Show rules act as an allow list: if a feature has active Show feature rules, it appears only when at least one of them matches. Everyone else doesn’t see it.
  • Tag matching ignores letter case, so VIP and vip are the same tag.
Example rules
  • Hide Cancel order when the order contains the tag wholesale
  • Hide Shipping address when the customer contains the tag fraud
  • Show Shipping method only when the customer contains the tag vip

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Restrictions our team configures

For these restrictions, contact us and we’ll set them up for you:

Curated add-products

Show only specific products when customers try to add items to their order.

Custom property blocks

Block edits based on custom line item properties like bundle IDs or special flags.

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Best practices

Use clear tag names:
  • no-edit instead of ne or block
  • final-sale instead of fs or clearance
  • high-risk instead of hr or risky
Plan your strategy:
  • Decide which products should never be editable and tag them when you create them
  • Use Shopify Flow to automatically tag orders based on value, location, or customer type
  • Document your tags so your team knows what each one does

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Common questions

Check these things:
  • Make sure the tag name in Revize is spelled the same as the tag in Shopify (letter case doesn’t matter)
  • Click Save in Revize after adding the tag
  • Check if you added the tag to the right place (order, product, or customer)
  • Refresh the customer’s order page and try again
This is normal. Product tags only block that specific product. Customers can still edit other items in the same order.If you want to block the entire order, use an order tag instead.
Yes. Use feature visibility rules to hide a single feature, like Cancel order or Shipping address, for orders or customers with specific tags.
Yes, with Shopify Flow. Set up a Flow that adds a no-edit tag to orders 2 hours after they’re created. Then add no-edit to your order tag block list in Revize.
Email us! Send your requirements to hello@revize.app. We can set up custom rules for almost any scenario.
Set up automatic tagging to block edits based on your business rules:
1

Add blocking tags to Revize

First, add your blocking tags in Revize under order tags or product tags (like no-edit or high-risk).
2

Create a Shopify Flow

In Shopify, create a Flow that adds these same tags to orders or products based on your conditions.
3

Edits get blocked automatically

When Flow adds the tag to an order or product, Revize automatically blocks editing.
Example workflows:
  • Add no-edit to your order tag block list → Create a Flow that tags orders with no-edit 2 hours after they’re placed
  • Add high-risk to your order tag block list → Create a Flow that tags orders over $500 with high-risk
  • Add final-sale to your product tag block list → Create a Flow that tags clearance products with final-sale
The tags you set up in Revize and the tags Flow adds to orders or products must match exactly for blocking to work.
Last modified on October 1, 2026