Revize goes beyond Shopify’s native capabilities to support order editing for subscriptions and pre-orders—giving your customers flexibility across all purchase types.
Subscription order editing
Shopify has limitations on editing subscription orders natively. Revize extends these capabilities so your subscription customers get the same self-service experience as one-time buyers.
What Revize enables
Change Subscription Variant
Customers can swap to a different variant (size, flavor, etc.) for their current order.
Add One-Time Products
Add non-subscription items to ship alongside the recurring order.
Update Shipping Address
Change where the subscription order is delivered. Optionally sync the new address to the subscription contract.
Apply Discount Codes
Let customers apply discount codes they forgot at checkout.
Cancel Subscription Order
Self-service cancellation for the current subscription order.
Request Tax Invoice
Generate and download tax invoices for subscription orders.
Submit Support Tickets
Contact support directly from the order editing portal.
Add Delivery Preferences
Specify preferred delivery dates for the current fulfillment.
How it works
- Variant changes persist for that order only — If a customer swaps from “Medium” to “Large”, it applies to the current order. Future subscription orders follow the subscription contract.
- One-time products ship together — Added items are fulfilled with the subscription order, not separately.
- Edits stay in Shopify — Changes sync to Shopify but don’t modify the subscription app’s contract.
For changes to future subscription orders (frequency, ongoing variant changes, etc.), customers should use your subscription app’s management portal.
Supported subscription apps
Revize works with any subscription app that creates orders through Shopify:- ReCharge
- Bold Subscriptions
- Appstle
- Loop
- Seal Subscriptions
- PayWhirl
- And others
Pre-order editing
Revize provides complete end-to-end support for pre-order editing—something Shopify doesn’t offer natively.Full pre-order capabilities
Edit Before Release
Customers can modify pre-orders anytime before the product ships.
Change Variants
Swap colors, sizes, or configurations before fulfillment.
Add Products
Include additional items to ship with the pre-order.
Update Details
Change shipping address, contact info, or delivery preferences.
Compatible pre-order apps
Revize works seamlessly with all major pre-order apps, including:- PreProduct next‑gen pre‑order
- Preorder, Back In Stock ‑ STOQ
- Notify! Back in Stock|PreOrder
- Preorder | Notify Me Timesact
- And many more
Using a pre-order app? Contact us for smooth integration and setup.
Why this matters
Pre-order customers often wait weeks or months for their items. During that time, circumstances change—they move, want a different color, or need to add something else. Revize lets them handle these changes themselves instead of contacting support.Benefits
Reduce Support Tickets
Subscription and pre-order edit requests are common. Self-service eliminates them.
Prevent Cancellations
Customers who can fix issues themselves are less likely to cancel entirely.
Consistent Experience
All customers get the same editing capabilities regardless of purchase type.
Increase AOV
Let customers add products to subscription and pre-orders.
Get started
Subscription and pre-order editing requires configuration for your specific setup.Contact Us
Reach out to enable subscription and pre-order editing for your store
Book a Demo
See how it works with your subscription app
Related pages
- Customer Portal — where customers access editing
- Add Products & Upsell — add items to any order type
- Edit Window Settings — configure when editing is available

