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These advanced settings unlock powerful customizations for your order editing experience. Most features require contacting our support team to enable.

Custom sender email

Send order update emails from your own email address instead of Revize’s default sender.

Brand Consistency

Customers see emails from your brand, not from a third-party app.

Better Deliverability

Emails from your domain are more likely to land in the primary inbox.

Two verification options

Simple sender email verificationThe fastest way to send emails from your address. Emails will show “via Amazon SES” in some email clients.
1

Go to Settings

In the Revize app, navigate to the Settings tab.
2

Find Sender Email section

Enter your sender name (appears in the “From” field) and email address.
3

Click Verify Email

We’ll send a verification link to your email address.
4

Confirm verification

Click the link in the email to complete verification.
If left blank, emails are sent from [email protected].
Custom sender email configuration

Emails this applies to

  • Shipping address update confirmations
  • Preferred delivery date confirmations
  • Support request acknowledgements
  • More notification types coming soon

Third-party checkout support

Orders from external sales channels are now fully editable through Revize. Third-party checkout support

Supported channels

TikTok Shop

Full order editing support

Facebook & Instagram

Social commerce orders

GoKwik & Shopflo

Indian checkout solutions
Also supported:
  • Razorpay Magic Checkout
  • Shiprocket
  • Pinterest Shopping
  • Snapchat Shopping
  • Other Shopify sales channels

What customers can do

  • Update shipping address
  • Change email or phone number
  • Add preferred delivery date
  • Cancel eligible orders
  • Contact support from the edit portal
This feature is live automatically. No setup required for supported channels.

Minimum order quantity

Set the minimum total number of items that must remain in an order during editing. Minimum order quantity settings

How it works

This setting enforces a minimum total item count across the entire order. Customers cannot reduce the order below your specified minimum, ensuring orders always meet your business requirements. Example: If minimum order quantity is set to 3, a customer with an order containing 5 total items can reduce to 3 items but not to 2. This applies to the total count across all products in the order.

Use cases

  • Frozen goods stores — Require minimum 3 items to justify shipping costs
  • Wholesale orders — Enforce minimum order size for bulk purchases
  • MOQ enforcement — Keep consistent with your store’s minimum order policies

Default setting

Minimum order quantity is set to 1 by default, meaning customers can reduce the total order down to 1 item but cannot empty the order entirely (unless cancellation is enabled).
Need a custom minimum order quantity? Contact us to configure this for your store.

Digital product controls

Control whether customers can edit digital products in their orders. Digital product edit controls

Choose your approach

Disable for All

No digital products can be editedBest for: Courses, gift cards, licenses, one-time downloads

Allow for All

Digital products are fully editableBest for: Flexible digital catalogs

Allow by Tags

Only tagged products are editableBest for: Mixed product types

How to configure

1

Go to Settings

Navigate to the Settings tab in Revize.
2

Find Digital Products section

Scroll to the Digital products configuration area.
3

Choose your preference

Select one of the three options based on your product catalog.
4

Add tags (if applicable)

If using tag-based control, enter the product tags that should allow editing.

Coming soon

We’re constantly working on new features to make order editing even more powerful.

Invoice template & customization

Brand new invoice templates with full customization options are coming soon. Design invoices that match your brand perfectly with:
  • Custom branding — Add your logo, colors, and brand elements
  • Multi-language support — Generate invoices in all major languages automatically
  • Template library — Choose from professional pre-designed templates
  • Field customization — Show or hide specific fields based on your needs
Want early access or have specific invoice requirements? Let us know and we’ll keep you updated.

Request advanced features

Most advanced settings require configuration by our team. We’ll help you set everything up correctly and keep adding more capabilities.