You do not need developers or custom code. Install the app, choose your settings, add the app blocks, and customers can start editing orders right away.
1. Install the app
Open the Shopify App Store
Go to the Revize listing and click Add app.
2. Set the edit deadline
By default, Revize places new orders on hold. This gives customers time to make edits before fulfillment starts. You can turn the hold off if your workflow needs immediate processing.
Pick a duration or a scheduled cutoff
Choose a preset like 15, 30, or 60 minutes, set a custom duration, or pick a scheduled cutoff time.
Choose processing
Select Hold orders for the edit window, or Skip hold if your 3PL only pulls finalized orders. Optionally add a release tag for ready orders.
3. Choose payments and refunds
Pick how differences are handled
Choose one: No refund, Refund to original payment, or Refund as store credit.
4. Select what customers can edit
Toggle the edits you allow
Enable the options that fit your store. Shipping address, variant and quantity, add or replace products, apply discount codes, upgrade shipping, cancel order, invoice and tax info, delivery date, and support ticket.
5. Add the app blocks
Add Revize to the Order Status page and the Thank You page in the Shopify checkout editor. This is where customers edit their orders.
Add blocks to the Order Status page
In the page picker at the top, choose Order status page. Click Add block, then add Revize Customer Portal and Revize Notifications. Click Save.
6. Enable the app
7. Optional, customize text and languages
Next, place a test order
You are ready to test. Place a draft order or a real test order, then edit from the Order Status page to see the full flow.
Create a test order
Step by step, with a Shopify video on draft orders.
Core Setup
Deep dive into the edit window, refunds, and permissions.
That is it. Revize is live. Customers can fix mistakes after checkout, your team saves time, and you capture more revenue.