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Plans change after checkout. When customers suddenly need items faster, let them upgrade shipping instead of canceling their order. Turn urgency into additional revenue.

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Why shipping upgrades drive revenue

Capture Last-Minute Urgency

Sudden trips, events moved up, or gift deadlines create immediate need for faster delivery.

Prevent Order Cancellations

Instead of canceling to shop elsewhere with faster shipping, customers upgrade their existing order.

Higher Shipping Margins

Express shipping delivers 60-80% margins compared to 20-30% on standard shipping.

Reduce Support Workload

Customers handle rush shipping requests themselves instead of contacting support.

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How customers upgrade shipping

1

Access upgrade options

From the Revize Customer Portal, customers click Upgrade shipping method to see faster delivery options.
2

Compare shipping methods

View all available shipping methods with delivery dates, costs, and service descriptions from your store.
3

Select faster delivery

Choose from express, overnight, or other expedited options based on your Shopify shipping configuration.
4

Pay the difference

Click Pay now to charge the shipping upgrade fee through Shopify’s secure checkout system.
5

Instant order update

Shipping method updates immediately in Shopify and syncs to your fulfillment system with the new service level.
Shipping upgrade options in Revize Customer Portal

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Smart shipping integration

Seamless integration with popular shipping solutionsRevize automatically pulls from your configured shipping methods:
  • Shopify Shipping - built-in carrier rates
  • Advanced Shipping Rules - complex rate calculations
  • Bespoke Shipping - custom shipping configurations
  • Carrier-connected rates - UPS, FedEx, DHL, USPS live rates
  • Third-party shipping apps - ShipperHQ, Parcelify, Advanced Shipping Manager
Using carrier rates or custom shipping apps? Contact us and we’ll configure Revize to work seamlessly with your setup.
Shipping rates update automaticallyShipping options and pricing adjust in real-time when customers:
  • Change shipping address - rates recalculate for new delivery location
  • Add or remove items - shipping costs adjust for cart weight and size
  • Modify quantities - carrier rates update for package dimensions
  • Qualify for free shipping - automatic free shipping when thresholds are met
Customers always see accurate, current shipping options and pricing.
Configure shipping to match your workflowRevize supports different shipping approaches:
  • Combined shipping (default) - all items ship together with unified rates
  • Split shipping - items can ship separately with individual rates per package
If your store has split shipping configured, just let us know and we’ll enable it in one minute for your store.
Smart upgrade detection: When customers add products and their order value exceeds your free shipping threshold, Revize automatically offers free shipping as an upgrade option (if enabled in your store settings).

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Revenue impact for Shopify stores

Immediate Revenue Boost

Express shipping upgrades typically increase order value by $10-50 with minimal additional cost.

Customer Retention

Convenient upgrades prevent customers from abandoning orders to shop competitors with faster shipping.

Operational Efficiency

Automated upgrade handling eliminates manual processing of rush shipping requests.

Carrier Benefits

Higher-value shipments strengthen carrier relationships and may unlock volume discounts.

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Enable shipping upgrades

1

Open Order Editing settings

In the Revize app, navigate to Order Editing in the sidebar menu.
2

Enable the shipping upgrade feature

Under Customer edit options, toggle on Upgrade shipping method and click Save.
3

Test the experience

Place a test order and verify that shipping upgrade options appear correctly in the Customer Portal.

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Frequently asked questions

Customers click “Upgrade shipping method” in their order portal, compare available faster delivery options, see the exact cost difference, and pay the upgrade fee through Shopify’s secure payment system.
Customers can select from any shipping methods configured in your Shopify store, including carrier rates, shipping app configurations, and custom shipping rules you’ve set up.
Yes, shipping upgrades are location-aware and only display services available to each customer’s specific delivery address, including international shipping options and restrictions.
Upgrade fees are charged through Shopify’s payment system using the customer’s saved payment method. Customers see the exact additional cost before confirming the upgrade.
Absolutely. Revize works with popular shipping apps including Advanced Shipping Rules, Bespoke Shipping, ShipperHQ, Parcelify, and Advanced Shipping Manager. Contact us to ensure proper configuration with your shipping setup.
Yes. Revize fully supports carrier-calculated shipping rates. If you’d like us to help configure them for your setup, just reach out to our team at [email protected].
It does. Revize can handle split shipping so orders with multiple items can be shipped from different locations when needed. If you’d like this enabled for your store, drop us a line at [email protected].
Shipping upgrades transform customer urgency into profitable revenue opportunities while providing genuine value. Enable this feature to capture demand for faster delivery and reduce order cancellations.